Privacy policy

Last updated 21st June 2022


We strongly support your right to privacy when using our website. Our privacy policy is simple: your data is none of our business. This policy highlights what data we do track or store, how that data is used, and what you can do to opt out and exercise your rights via GDPR or other similar regulations.

Personal data we collect

User-provided information: you provide us with personal information, such as your name, your email address, and other personally identifiable information. If you correspond with us via email, we may retain the content of your email messages, your email address, and our responses.

Passive and programmatic collection: data may be collected in the form of cookies, including IP addresses, browser types and versions, pages of our site you visit, the time and date of your visit, time spent on pages visited and other diagnostic data.

How your personal data is collected

All of the personal information we collected is obtained directly from you. This could be in person, by email, text or telephone, or through your use of our website.


We use cookies for the following purposes:

- To enable essential services of the site

- Google analytics

- To store your preferences

- Crazy egg tracking software

How we keep and protect your personal data

We will hold on to your personal data only for as long as is necessary to provide you with our services and for a reasonable period thereafter to meet any contractual and legal obligations, as well as to deal with any complaints/claims.

We aim to process all personal data securely and have appropriate safeguards to protect data that we possess from unauthorised disclosure, use alteration or erasure.

Sharing your information

When you contact us, this purely serves as a conversation starter. Your information will not be shared outside of Thought and Mortar.

Third Party Websites

Our website may contain links to other websites. These third party websites have their own Privacy Policies and we strongly suggest you review these separately before submitting your data. We are not responsible for, nor do we have any control over, for any third party use, storage or collection of your personal data.

Questions and feedback

Please do not hesitate to contact us if you have any questions about our data collection and/or privacy policy, we’d be more than happy to discuss these with you.