Case Study

Diana Porter

Shopify store and strategy for Diana Porter – Bristol’s independent jewellery store and gallery.

Diana Porter have long been established as the goto shop for contemporary jewellery in Bristol. They have been selling their jewellery since 1969, and online through Shopify over the last year.

They approached us earlier this year with the aim of increasing performance and sales, and we are now helping them optimise their user experience (UX), visual design and with general ongoing support for marketing campaigns and digital strategy.

Since working together, we have helped them increase;

  • Volume of sales by 86.36%
  • Conversion rate by 67.10%
  • Revenue by 37.06%.

Take a look:

Things we did

  • User experience
  • Front-end development
  • Shopify development

Ongoing support

An ongoing support agreement with Diana Porter allows for us to plan and discuss regular and iterative improvements that can be made to the Shopify store.

Improved conversion rates sitewide

Better content, layout and user experience has more than doubled the number of sales.

Some other strategies we are employing; Customer surveys, Guest blog features, Campaign newsletters, Seasonal content changes